7/14/2023 0 Comments Iceberg model![]() I created a handy worksheet to help you put this tool into practice. You now have much more leverage for solving the problem. The tight deadlines are imposed by managers and teams believe it's not their place to push back.Īs you can see, by looking beyond immediate events, you are able to find a root cause of a problem. Investigating further, you discover that teams value shipping on time over the quality of their work. ![]() Teams also typically have tight deadlines to ship a feature. Digging deeper, you find that teams don't plan for testing before releasing a feature. If you look back in time, you see that every released feature comes with several bugs. That's obviously not enough if you want to prevent it from happening in the future. Your instinct might be to react to it and start fixing them. Suppose there are a couple of bugs in the feature your product team just released. Let's look at a real-world example to better understand how the iceberg model works. Especially when it comes to the mental models which are hard to document, let alone see in plain sight.Įxample of the Iceberg model by Justin Farrugia Example It's important to note that answering these questions will likely require some research and digging.
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